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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All INFRASPEK products

The group "New Technologies" offers for review the products of the plant INFRASPEK: infrared spectrometers, analyzers, cuvettes, set-top boxes, pumps, prisms, aspirators
  • Stands and holders INFRASPEK
    Stands and holders
    PC 50-75, etc.
  • Horizontal type prefixes INFRASPEK
    Horizontal type prefixes
    MNPVO36 and others .
  • Prefixes diffuse. reflections INFRASPEK
    Prefixes diffuse. reflections
    PDO , etc .
  • Programs INFRASPEK
    Programs
    FSpec et al.
  • Spectrometers INFRASPEK
    Spectrometers
    FSM 1201 , etc.
  • Analyzers INFRASPEK
    Analyzers
    FSM 1201P, etc.
  • Liquid cuvettes INFRASPEK
    Liquid cuvettes
    SF, KFK, etc.
  • Accessories INFRASPEK
    Accessories
    ZnSe et al.
  • Kits - gas samples INFRASPEK
    Kits - gas samples
    KG48/KG01, etc.
  • Kits - liquid samples INFRASPEK
    Kits - liquid samples
    SF/DC10-10/KR1, etc.
  • Gas cuvettes INFRASPEK
    Gas cuvettes
    KG01, KG48, etc.
  • The prefixes are mirrored. reflections INFRASPEK
    The prefixes are mirrored. reflections
    PZO10 and others .
  • Special prefixes INFRASPEK
    Special prefixes
    PP200, PO200, etc.
  • Adaptations INFRASPEK
    Adaptations
    SP80, PF13, etc.
  • Pumps INFRASPEK
    Pumps
    UVD 6 , etc.
  • Kits - Solid samples INFRASPEK
    Kits - Solid samples
    PF13/P80/DT13, etc.

NEW TECHNOLOGIES GROUP

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